- for gathered/flair skirts, your waist measurement is the most important measurement
- for mini or maxi dresses, tops etc... your chest ,waist is the most important measurement
- for closed back dresses (sleeved dresses or dresses with zipper closure), pick a size according to your largest measurement if your bust is 36 inches and your waist is 30 inches you'll need a size M, if your bust is 42 and your waist is 29, you'll need a size L.
- your hip measurement is only important for items fitted from waist down pants, shorts, jumpsuits, rompers, fitted skirts, in which your hip measurement should be the deciding factor
- for closed back jumpsuits (sleeved dresses or dresses with zipper closure), pick a size according to your largest measurement if your bust is 36 inches and your waist is 30 inches and hips 43 you'll need a size L.
- please contact us if you are unsure of your correct size
USPS, DHL, UPS, & FEDEX CAN experience delayed delivery times + lags on shipment and tracking. If your order hasn’t moved in over a few days or is late, we recommend reaching out to the carrier directly with your tracking number for an update. Unfortunately, we will be unable to issue you a refund for the shipping fee.
IMPORTANT!!!
**WE DO NOT ALLOW REFUND . ALL SALES ARE FINAL
PLEASE REFER TO OUR SIZING CHART OR ASK QUESTONS BEFORE PLACING AN ORDER BY CLICKING ON THE LILICREATION LIVE CHAT
**EXCHANGE MAY BE ALLOWED IF AN ISSUE IS COMMUNICATED TO OUR CUSTOMER SERVICE TEAM WITHIN 5 DAYS OF RECEIVING YOUR PACKAGE.
Sometimes, a package will be marked as delivered by the shipping carrier prematurely. If you receive the delivery email but have not received your package, here is what we suggest
- The shipping carrier delivery vehicles use GPS that can automatically update a package as "delivered" prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day.
- If it’s USPS Contact your local post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery. USPS is used to these questions, and will generally provide helpful information.
- If the package still does not show up, please call USPS to file a claim. Thank you for understanding!
For more information, please contact us at Lilicreation22@gmail.com
VERY IMPORTANT!!! PLEASE READ!!!
PLEASE READ!!!
All shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country's government. Lili creation has no control over these charges as they vary between countries. They are the customer responsibility.
Shipping fees do not cover duties and taxes, shipping fees are paid to the shipping company and duties and taxes are paid to your government
Please note that shipping fees are non-refundable and return shipping costs are the customer responsibility.
Lili Creation does not provide return shipping labels. A handling fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" or incomplete address.
Please feel free to use our live chat service if you have any questions
S'IL VOUS PLAIT, veuillez lire attentivement !!!
Commandes Internationales
Toutes les expéditions traversant les frontières internationales sont soumises à l’évaluation des droits de douane et des taxes imposés par le gouvernement du pays importateur. Lili Creation n’a aucun contrôle sur ces frais, car ils varient d’un pays à l’autre. Ils sont à la charge du client.
Les frais d’expédition ne couvrent pas les droits de douane et les taxes. Les frais d’expédition sont payés à la compagnie de transport, tandis que les droits de douane et les taxes sont payés à votre gouvernement.
Veuillez noter que les frais d’expédition ne sont pas remboursables, et les frais de retour sont également à la charge du client.
Lili Creation ne fournit pas d’étiquettes de retour pour les expéditions. Des frais de traitement seront appliqués pour les commandes refusées par le client au moment de la livraison ou retournées en raison d’une adresse “non livrable” ou incomplète.
N’hésitez pas à utiliser notre service de chat en direct si vous avez des questions.